We are committed to safeguarding any personal information collected through the Services. This Privacy Policy is intended to inform you of our policies and procedures regarding the collection, use and disclosure of information on our Services. We also want to inform you about your choices regarding information you share with us. If you have any questions or concerns, please let us know (see "How to contact us" section below).
Unless otherwise defined in this Privacy Policy, capitalized terms used in this Privacy Policy have the same meanings as in our Terms of Service. As used in this Privacy Policy, the terms "using" and "processing" information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates.
We collect information when you complete your registration to join Solo and access the Services and/or by logging into an account that you already have with certain third-party social networking sites ("SNS") (including, but not limited to, Facebook, Google+, and Twitter) via our Services. For example, our Services allow you to create an Account and login to the Services using your Facebook account credentials through Facebook Connect. We collect information that you voluntarily provide to become a registered User of our Services, and when you use certain aspects of our Services (e.g., entering an email address on a form to send an email from your Account.)
We collect voluntary information from you, as an Account holder, to add to your Account. This is completely voluntary on your part and we make every attempt possible to collect as little personally identifiable information to create these profiles.
When you browse or use our Services, technological tools including "Cookies" collect certain information, as explained in the following section.
We collect personally identifiable information ("Personal Information," or "PII") directly from you when you create an Account. Personal information is information that identifies you and may be used to contact you either online or offline. Personal Information may include, but is not limited to, your profile photo, stage name, audio recordings, video recordings, and email address. Additionally, if you register using a valid SNS account, we use the Personal Information you have already provided to the SNS (such as your "real" name, email address and other information you make publicly available on the SNS as well as additional information you've provided specific permission to Solo to access via the SNS) to create your Account on our Services; the information we collect may depend on the privacy settings you have with the SNS, so please consult the SNS's privacy and data practices. For example, by using Facebook Connect, you are allowing Solo to access the Personal Information in your Facebook account pursuant to the Facebook Terms of Use regarding your use of the Services via Facebook. If authorized by you, we may also access your profile and other information from SNS, like Facebook.
We use your Personal Information (in some cases, in conjunction with your "Non-Identifying Information," see below) to provide the Services to you. For example:
We create your Account for your use of the Services based upon the Personal Information you provide.
We may use your Personal Information to contact you with Solo newsletters, marketing or promotional materials and other information that may be of interest to you.
We use your Personal Information to respond to your questions and/or inquiries.
As part of our Services, we collect and store the audio and video recordings that you choose to upload to Solo. Anybody using the Services can access them.
We also collect other information that you provide as part of registration, the operation, and personalization of your Account that cannot reasonably be used to identify or contact you (e.g., individual preferences) ("Non-Identifying Information"). Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be personally identified or contacted. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other Non-Identifying Information (for example, your viewing preferences).
We may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other Solo users to attempt to provide you with a better experience, to improve the quality and value of the Services and to analyze and understand how our Services are used. We may also use the combined information without aggregating it to serve you specifically, for instance to deliver a product to you according to your preferences or restrictions.
Our servers automatically record certain information about how a person uses our Services, including both Account holders and non-Account holders ("Log Data"). This Log Data may include information such as the browser type or the webpage you were visiting before you came to our Services, pages of our Services that you visit, the time spent on those pages, information you search for on our Services, access times and dates, and other statistics. We use this information to monitor and analyze use of the Services and the Services' technical administration, to increase our Services' functionality and user-friendliness, and to better tailor our Services to our visitors' needs. For example, some of this information is collected so that when you visit the Services again, it will recognize you and the information could then be used to serve advertisements and other information appropriate to your interests. We also use this information to verify that visitors to the Services meet the criteria required to process their requests.
Like many online services, Solo uses "cookies" on our Services to collect information. A cookie is a small data file that your browser transfers to your computer. We use cookies for two purposes. First, we utilize "persistent" cookies to save your login information for future logins to the Services. Second, we utilize "session ID" cookies to enable certain features of the Services, to better understand how you interact with the Services and to monitor aggregate usage by Solo Users and web traffic routing on the Services. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Services and then close your browser.
We use Google Analytics' Demographics and Interest Reporting feature to collect information about use of the Services. Google Analytics collects information such as how often users visit the Services, what activities do they do when they visit the Services, and what are the locations when they login the Services. We will not facilitate the merging of your Personal Information with Non-Identifying Information collected through Google Analytics unless we have given you notice of that merger. You may opt-out of Google Analytics tracking with the Google Analytics opt-out browser add-on.
Audio and Video Recordings and Account Information:
When you register through the Services and submit Personal Information to create a profile, this information will represent you if you choose to upload any audio and video recordings to the Solo platform. Your profile image, stage name, and the audio and video recordings that you have chosen to share, will be publicly accessible.
We may share aggregated information that does not include Personal Information and we may otherwise disclose Non-Identifying Information and Log Data with third parties for industry analysis, demographic profiling and other purposes. Any aggregated information shared in these contexts will not contain your Personal Information. We may also provide your Personal Information to our business partners or other third parties for the purpose of providing you with information on goods or services we believe will be of interest to you.
We may employ third party companies and individuals to facilitate our Services, to provide the Services on our behalf, to perform Services-related services (e.g., maintenance services, database management, analytics and improvement of the Services features) or to assist us in analyzing how our Services are used. These third parties have access to your Personal Information only to perform these tasks on our behalf.
We may share the information in your Account (including your Personal Information) with the SNSs that you have linked to your Account.
You may share your recent activity on our Services back to your Facebook account. You will be prompted to decide whether or not your activity on the Services will be shared and disclosed on your Facebook service. We will not otherwise share content, videos, or other Account information to your Facebook account without your authorization.
Solo cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We can disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process including, but not limited to, subpoenas, to protect the property and rights of Solo or a third party, to protect the safety of the public or any person, to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable activity, or if it is required by law.
Solo may sell, divest, transfer, assign, share or otherwise engage in a transaction that involves, some or all of our assets, including any or all of the information described in this Privacy Policy, in the course of a corporate divestiture, merger, acquisition, joint venture, bankruptcy, dissolution, reorganization, or any other similar transaction or proceeding.
If you decide at any time that you no longer wish to receive communications from us, please follow the unsubscribe instructions provided in any of the communications or update your "preferences" information in your Account settings. As part of providing you the Services, we may need to provide you with certain notifications and communications, such as service announcements and administrative messages. These communications are considered part of the Services and your Account, which you may not be able to opt-out from receiving. If you have any questions about how to unsubscribe communications or update preferences, please let us know at the contact information provided below.
If you decide at any time that you no longer wish to accept cookies from our Services for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser's technical information. If you do not accept cookies, however, you may not be able to use all portions of the Services or all functionality of the Services. If you have any questions about how to disable or modify cookies, please let us know at the contact information provided below.
We may also use certain additional information from you to help improve and personalized you experience across our Services. You may choose to share your location with Solo, or we may determine your location by using other data from your device, and such location information may help us to precisely provide you certain features of our services. You will be asked to allow us to collect your location information. If you decide that you no longer want us to collect your location information, you can go to your device’s setting page and disable location service for our Services. Also, you may choose to upload and sync your address book so that we can help you find and connect with users you know or help other users find and connect with you. You will be given an opportunity to make a choice before you decide to share your address book with us. You can delete your imported address book contacts at any time by visiting your Account setting in our Services.
All Account holders may review, update, correct or delete the Personal Information in their Account by contacting us or by editing their profile via the Services. With respect to recordings made through the Services: You can change your privacy settings to make an audio or video recording "private", in which case only other Account holders with whom you've shared a link to such audio or video recording will be able to access it. Account holders can also delete an audio or video recording from the Services, which will prevent anyone (including you) from accessing the audio or video recording; however, Solo may retain an archived copy on its servers.
We care about the security of your information. We use commercially reasonable safeguards to preserve the integrity and security of information collected and maintained through the Services. However, we cannot ensure or warrant the security of any information you provide to us or guarantee that information on the Services may not be accessed, disclosed, altered, or destroyed by unauthorized persons.
Identity theft and the practice currently known as "phishing" are of great concern to Solo. Safeguarding information to help protect you from identity theft is a top priority. We do not request your credit card information, login information, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.
We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of stored "personal data" (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on the Services in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Your information may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Our Services are not set up to respond to Do Not Track ("DNT") signals. We use third party service providers like Google Analytics for tracking purposes.
Our Services may contain links to other websites and services. Any information that you provide on or to a third-party website or service is provided directly to the owner of the website or service and is subject to that party's privacy policy. Our Privacy Policy does not apply to such websites or services and we're not responsible for the content, privacy or security practices and policies of those websites or services. To protect your information we recommend that you carefully review the privacy policies of other websites and services that you access.
Credit card payments, including recurring charges such as charges for subscriptions to the Service, are handled through Apple and Google, or other third party payment processors. Apple and Google will collect and may retain your credit card information in order to process your payment, including payment for your purchases of subscriptions or for any Service charges. We do not control this third party collection, use, disclosure, or retention of your information. Please review Apple's and Google's privacy policy and terms of use prior to submitting your payment information.
Any information that is collected is subject to the Privacy Policy in effect at the time such information is collected. We may, however, modify and revise our Privacy Policy from time-to-time. If we make any material changes to this policy, we will notify you of such changes by posting a new Privacy Policy and updating the "last modified" date at the bottom of this page or by sending you an email or other notification, and we will indicate when such changes will become effective. By continuing to access or use the Services after those changes become effective, you are agreeing to be bound by the revised policy.
If you have any questions about this Policy or any of the practices described herein, please contact us at: feedback@solomusic.mobi